Frequently asked questions
Good questions. Clear answers.
Here’s what to expect when you book with Andrew.
How long is the appointment?
About 20 minutes in your home. Andrew will inspect your windows or doors and discuss your project. The time between appointments is reserved for driving, not a longer sales presentation.
What times can I book?
Weekdays at 9 AM, 11 AM, 1 PM, 3 PM or 5 PM Eastern, subject to Andrew’s calendar. Book up to 30 days ahead with at least 24 hours’ notice.
Will the booking conflict with another appointment?
The booking page checks Andrew’s connected Google calendar and existing bookings, then rechecks the time when you confirm. Busy times are not offered.
Does booking commit me to buying?
No. You are booking an inspection, not an installation or purchase. We’ll discuss your project and next steps with you.
Do I have to receive text messages?
No. Informational texts and marketing texts each have their own optional, unchecked checkbox. You can book with both unchecked. Your calendar invitation is sent by email.
How do I change or cancel?
Call (804) 551-3974 or email info@instawindowquote.com so we can update your appointment.
Do you offer Pella products?
Yes. Insta Window Quote is a licensed Pella seller. Explore our Pella doors & windows page, then book an inspection to discuss options for your home.
What areas do you serve?
Richmond and surrounding areas, including Henrico, Chesterfield, Glen Allen, Midlothian, Mechanicsville and Short Pump. Call if you’re unsure whether your address is covered.
How much do replacement windows cost?
Our advertised packages are 3 windows for $2,100, 5 for $3,250 and 10 for $5,995. Discuss your exact sizes, selections and project with Andrew. Pella product pricing is confirmed separately.
Do you beat competitor quotes?
Bring a comparable written quote and we’ll discuss our advertised 10% price-beat offer.
What about installation and warranty?
Your selected products, scope, installation and applicable warranty will be documented in your project agreement. Ask Andrew to walk you through the details.